I'm going to skip the questions the PM may well raise, like "When'll you have a fix for it, are we talking hours or days?"
4. We know you're really busy, you have a full work load but please try to remember... "Are you sure you changed the code?"
3. Question 3. A bit of fun. Ask yourself "What have I done?"
The next question will demonstrate that you are really keen. Ask them to reproduce the bug on a-not-her machine
So no results, then this technique can often be your saviour Reduce the problem to the simplest showing bad behaviour
5. Now think again more carefully. Try not to get annoyed "The code that you are running, is that what you deployed?"
I know I've suffered this myself I don't think it's a sin "I often find I can't do things until I am logged in"
Another of their answers offered without delay "I upgraded to version x the problem went away"
The top ten questions to ask when something doesn’t work. [Read more…]
Less than, question mark, P – H – P
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